Backwoods Store Canada
Privacy Policy premium security
Privacy Policy: Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services. As a trusted supplier within Canada’s tobacco industry, we are committed to handling customer information responsibly, transparently, and in compliance with applicable Canadian privacy laws.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information only when necessary to provide our services effectively. The types of information we may collect include:
Personal Identification Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Age confirmation for legal compliance
Order & Transaction Information
- Products purchased
- Order history
- Payment confirmation details (excluding full card numbers)
Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
We do not knowingly collect personal information from individuals under the legal age required to purchase tobacco products.
How We Use Your Information
Privacy Policy uses collected information strictly for legitimate business purposes, including:
- Processing and fulfilling orders
- Verifying age and legal eligibility
- Communicating order updates and shipping details
- Providing customer support
- Improving website performance and user experience
- Managing wholesale and bulk customer accounts
- Preventing fraud and unauthorized activity
Your information helps us deliver fast, secure, and reliable service across Canada.
Legal Basis for Processing Information
We process personal data based on one or more of the following grounds:
- Your consent when placing an order or contacting us
- The necessity of processing to fulfill a purchase agreement
- Legal obligations related to tobacco sales and age verification
- Legitimate business interests such as fraud prevention and service improvement
You may withdraw consent at any time, subject to legal or contractual limitations.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Privacy Policy Cookies help us:
- Remember your preferences
- Analyze website traffic and performance
- Improve navigation and functionality
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
How We Protect Your Information
Security is a top priority at Backwood Store Canada. We implement appropriate safeguards to protect your data, including:
- Secure server infrastructure
- Encrypted payment processing
- Restricted access to sensitive information
- Regular system monitoring
While no system can guarantee absolute security, we take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Payment Information
Privacy Policy. Payments are processed through secure third-party payment providers. Backwood Store Canada does not store full credit card numbers or sensitive financial data. Payment processors handle this information in accordance with their own security and privacy standards.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share information in limited circumstances, such as:
- With shipping carriers to deliver your order
- With payment processors to complete transactions
- With service providers who assist in website operations
- When required by law, regulation, or legal process
All third-party partners are expected to protect your information and use it only for authorized purposes.
Wholesale & Business Customers
Privacy Policy For wholesale and bulk buyers, we may collect additional business-related information such as company name, tax details, or resale information. This data is used solely to manage wholesale accounts and fulfill bulk orders.
Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our policies
When information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Withdraw consent for certain data uses
To exercise these rights, please contact us using the details provided on our website. Requests will be handled in accordance with applicable Canadian privacy regulations.
Marketing Communications
Backwood Store Canada may send informational or promotional communications related to our products, deals, or services. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting customer support.
Transactional communications related to orders and account activity may still be sent as necessary.
Age Restriction & Compliance
Our services are intended for adults of legal smoking age only. We take reasonable steps to verify age and comply with Canadian tobacco regulations. Personal data collected for age verification is used solely for legal compliance purposes.
Third-Party Links
Our website may contain links to third-party websites or services. Backwood Store Canada is not responsible for the privacy practices or content of external sites. We encourage users to review third-party privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Updates will be posted on this page with immediate effect. Continued use of our website signifies acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us through the official channels listed on our website.
We are committed to addressing privacy inquiries promptly and transparently.
Final Statement
At Backwood Store Canada, we value your trust. Protecting your privacy and handling your personal information responsibly is central to how we operate. By maintaining clear policies and strong safeguards, we aim to provide a secure and reliable experience for all adult customers across Canada.